Refund and Returns Policy

All products sold on projectsfile.com are digital: plugins, downloads and license keys. Nothing is shipped, so there are no physical returns.

Refunds

You can request a full refund within 14 days of purchase if the product does not work as described. Each order can be refunded once.

How to request a refund

Email info@projectsfile.com with your order number and license key. We reply within one business day.

What happens after a refund

When a refund is approved, the license keys on that order are revoked and the payment returns to your original payment method, usually within 5 to 10 business days.

Subscriptions

You can cancel a subscription at any time from My Account. Cancelling stops future payments. The current billing period is not refunded, and your license stays active until it ends.